Question 1

How do I know where to start?

Accepted Answer

Most clients begin with a free 30-minute Discovery Call. It’s a chance to talk through your challenges, goals, and current capacity. From there, we’ll recommend whether an Audit, Plan, Reset, or ongoing management package is the right next step.

Question 2

What’s the difference between a Discovery Call and a Strategic Consultation?

Accepted Answer

A Discovery Call (30 minutes, free) is a high-level conversation to clarify your needs and outline logical next steps. A Strategic Consultation (60–75 minutes, $250) is a deeper dive into your systems and strategy. You’ll leave with a written next-steps plan, and part of the fee is credited if you begin a package within 30 days.

Question 3

What does “Plan It, Build It, Run It, Refresh It” mean?

Accepted Answer

These are the four lanes of our work:

• Plan It → Strategy, systems, and roadmaps that align goals and teams.
 • Build It → Branding, content, and campaigns that connect with your audience.
 • Run It → Day-to-day communications management for consistency and visibility.
 • Refresh It → Updates and tune-ups to strengthen what you already have.

Question 4

How do your packages work?

Accepted Answer

Our packages are designed as clear entry points:
 • Clarity Framework (one-time) → Plan and systems to start strong.
 • Reset Package (90-day) → Fix what’s stuck with targeted updates.
 • Comms Essentials, Growth Engine, Impact Studio (monthly) → Ongoing management at different levels.

Question 5

What is a Performance Audit?

Accepted Answer

An Audit is a diagnostic review of your marketing, website, CRM, and workflows. We identify what’s working, what’s missing, and the quick wins that will help you move forward.

Question 6

Do I have to commit to a monthly package?

Accepted Answer

No. Some clients begin with a one-time plan or Reset before moving into monthly support. Others go straight into a package if they’re ready for consistent execution.

Question 7

Who do you typically work with?

Accepted Answer

Who do you typically work with?We serve nonprofits, small businesses, and entrepreneurs who want structure, systems, and clear communications. Many come to us when they’re ready to grow but feel stuck without a plan or accountability.

Question 8

Do you offer training for teams?

Accepted Answer

Yes. We provide workshops, intensives, and custom trainings to help teams adopt new systems, understand workflows, and build confidence with communications.

Question 9

What results can I expect?

Accepted Answer

What results can I expect?Every engagement leads to clarity and consistency. Clients leave with stronger systems, a clear plan, and measurable ways to track progress. Many see smoother operations, improved visibility, and more reliable growth.

Question 10

What makes Inspire&Convey different from a marketing agency?

Accepted Answer

What makes Inspire & Convey different from a marketing agency?We don’t just create content or run campaigns. We start with strategy, build the systems to support it, and then manage execution. That way, you’re not just getting tasks done — you’re building a framework for lasting growth.

Question 11

Do you only offer set packages, or can services be customized?

Accepted Answer

Do you only offer set packages, or can services be customized?Both. Packages bundle services for clarity and value, but we also create custom solutions. For example, some clients only need a CRM setup and workflows, while others need full content management.

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